TERMS OF SERVICE.

1.ELIGIBILITY

1.1 Age Requirement: You must be at least 18 years old to use our Platform or be under the approved supervision of a parent/legal guardian. By using the Platform, you represent and warrant that you meet this age and/or supervision requirement.

1.2 Health Condition: By using our Platform, you represent that you have no condition that would make online physical therapy inappropriate or unsafe. You should consult with your physician before starting any new exercise or therapy program.

2. ACCOUNT REGISTRATION

2.1 Account Creation: To access certain features of our Platform, you may need to register for an account. You agree to provide accurate and complete information during the registration process and to keep your account information up-to-date.

2.2 Account Security: You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

3. SERVICES PROVIDED

3.1 Physical Therapy Services: Our Platform provides access to licensed physical therapists who can create customized therapy plans and provide virtual consultations.

3.2 Not a Substitute for Medical Advice: The services provided through our Platform are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition.

4. USER RESPONSIBILITIES

4.1 Compliance: You agree to use our Platform in compliance with all applicable laws and regulations.

4.2 Prohibited Conduct: You agree not to:

   – Use the Platform for any unlawful purpose.

   – Misrepresent your identity or provide false information.

   – Interfere with or disrupt the Platform’s functionality.

   – Attempt to gain unauthorized access to any part of the Platform.

5. PAYMENT AND REFUNDS

5.1 Fees: Some services on our Platform may require payment. You agree to pay all applicable fees as described on our Platform.

5.2 Payment Information: You must provide accurate and complete payment information. By providing payment information, you authorize us to charge the specified payment method for the applicable fees.

5.3 Refunds: Refunds are subject to our refund policy as listed here:

At EvolutionPhysicalTherapy.online (“we,” “our,” “us”), we strive to provide the highest quality physical therapy services to our users. We understand that there may be circumstances where you need to request a refund. This Refund Policy outlines the terms and conditions under which refunds are granted.

Eligibility for Refunds

1. Unrendered Services: Refunds are only available for services that have not yet been rendered. If you have scheduled a session or service that has not yet taken place, you may be eligible for a refund.

Non-Refundable Services

1. Rendered Services: Once a service has been provided, including but not limited to consultations, therapy sessions, or any other personalized services, it is non-refundable.

2. Missed Appointments: If you miss a scheduled appointment without 24 hours notice prior to a cancellation, you will not be eligible for a refund.

How to Request a Refund

1. Refund Request: To request a refund, please contact our customer service team at evolutionconciergept@gmail.com before the scheduled service takes place.

2. Information Required: When requesting a refund, please provide your name, account information, and details of the service for which you are requesting a refund.

Processing Refunds

1. Approval: Once we receive your refund request, we will review it to ensure it meets the eligibility criteria. If approved, we will process your refund.

2. Time Frame: Refunds will be processed within 3-5 business days of approval. The refunded amount will be credited to the original payment method used during the purchase.

6. INTELLECTUAL PROPERTY

6.1 Ownership: All content, features, and functionality on our Platform, including text, graphics, logos, and software, are the property of EvolutionPhysicalTherapy.online or its licensors and are protected by intellectual property laws.

6.2 License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Platform for your personal, non-commercial use.

7. DISCLAIMERS AND LIMITATION OF LIABILITY

7.1 Disclaimer of Warranties: Our Platform is provided “as is” and “as available,” without warranties of any kind, either express or implied. We do not warrant that the Platform will be uninterrupted or error-free.

7.2 Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Platform.

8. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless EvolutionPhysicalTherapy.online and its affiliates, officers, agents, employees, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Platform or your violation of these Terms.

9. TERMINATION

We reserve the right to terminate or suspend your account and access to the Platform at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Platform or us, or for any other reason.

10. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of State of Nevada within The United States of America, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in the State of Nevada within The United States of America to resolve any legal matter arising from these Terms.

11. CHANGES TO TERMS

We may modify these Terms at any time. We will notify you of any significant changes by posting the new Terms on our Platform and updating the effective date. Your continued use of the Platform after the changes take effect will constitute your acceptance of the revised Terms.

12. CONTACT US

If you have any questions or concerns about these Terms or our Platform, please contact us at:

EvolutionPhysicalTherapy.online

evolutionconciergept@gmail.com

775-450-1324

Effective Date: 05/22/2024

Thank you for using EvolutionPhysicalTherapy.online. We are dedicated to providing you with high-quality physical therapy services and a positive user experience.